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AGENT PRIVACY POLICY

WEBSITE USAGE TERMS AND CONDITIONS:

Welcome to the Homeleads website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please refrain from using the website.

The terms “Homeleads”, “us”, or “we” refer to the owner(s) of the website whose registered office is located at 151 Frobisher Drive, Waterloo, Ontario, N2V 2C9. Our company registration name is Homeleads INC. The term “visitor” or “you” refers to the user(s) or viewer(s) of our website.

The use of this website is subject to the following terms and conditions:

  • The content of the pages of this website is for the visitor’s general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
  • All visitors acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • The visitor’s use of any information or materials on this website is entirely at the visitor’s own risk, for which we shall not be liable. It shall be the visitor’s own responsibility to ensure that any products, services, or information available through this website meets the visitor’s specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • The use of this website and any dispute arising out of such a use is subject to and governed in accordance with the laws of Canada.

Refund Policy

There are no refunds on the following:
  • Set up fees.
  • Monthly fees
  • Any services and/or products associated with Homeleads

Cancellation

Homeleads does not have any contracts on any of its services and/or products. If you would like to cancel your services and/or products, please send an email to [email protected] no later than thirty (30) business days prior to the end of the month in order for your request to get processed before the next billing cycle.

COLLECTION OF PERSONAL INFORMATION:

Homeleads collects information from its website upon visitors registering or upon the visitors completing any relevant forms required to register.

The Homeleads website may be visited anonymously. However, when ordering or registering on the website, as appropriate, visitors may be asked to enter personal information that includes but is not limited to the following:

  • Name.
  • E-mail address.
  • Mailing address or phone number.

USE OF PERSONAL INFORMATION:

Any personal information that Homeleads collects may be used in one of the following ways:

  • To personalize the realtor experience.
  • To respond more efficiently to realtor individual needs.
  • To process transactions.
  • To send emails from time to time.
  • Information submitted through the Homeleads directory shall be posted for public information.
  • The email addresses provided to Homeleads may be used to send information, respond to inquiries, and/or other requests or questions.

PROTECTION OF PERSONAL INFORMATION:

Homeleads is committed to protecting its website visitor’s personal information therefore, it has adopted reasonable technological, administrative, and physical procedures to efficiently protect its information from being processed by third parties from loss, misuse, and alteration. However, no data transmission or storage can be guaranteed 100%.

COOKIES INFORMATION:

Cookies are small pieces of data that a website stores on the visitor’s computer hard drive that the browser provides to the website each time the visitor returns. Homeleads may use cookies and other tracking technologies that include but are not limited to Google Analytics to assist it in recognizing and tracking visitors’ use of and interaction with its services.

If visitors do not wish to have cookies placed on their computer drives, visitors should set their browser to refuse cookies but understand that certain features of the services provided by Homeleads may not function properly without them.

Homeleads may contract with third-party service providers to assist in better understanding its website visitors. These service providers are not permitted to use the information collected on behalf of Homeleads except to help it conduct and improve business.

DISCLOSURE OF INFORMATION TO OUTSIDE PARTIES:

If personal information is submitted through the Homeleads public directory, it is understood and acknowledged that such personal information shall be posted on its website.

Forms of contact such as submitting the Homeleads contact form or requesting a quote are not shared with any parties outside Homeleads.

CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE (“COPPA”):

Homeleads is committed to complying with the requirements of COPPA. It does not knowingly collect or solicit any information from any individual under the age of thirteen (13). Homeleads website, products, and services are all directed to individuals who are at least thirteen (13) years of age or older.

In the event that Homeleads learns that it has collected personal information from individuals under the age of thirteen (13) without parental consent, Homeleads shall take all appropriate steps to remove such information as quickly as possible.

CONSENT:

All parties using the Homeleads website consent to its privacy policy.

CHANGES AND AMENDMENTS TO THE PRIVACY POLICY:

From time to time, Homeleads may change and/or amend the provisions of its privacy policy. Such changes and/or amendments shall directly be posted on this page and/or modified by amending the Privacy Policy Modification Date as set out below.

This policy was last modified on January 1, 2024.

CONTACT INFORMATION:

If you have questions about the Homeleands privacy policy, please email us at [email protected]

TAG MARKETING:

If you wish to opt out of the Tag Marketing forum, where you do not wish to have ads related to Homeleads displayed based on behavior, please email us at [email protected].

REMOVAL OF PERSONAL INFORMATION & ACCESS TO PERSONAL INFORMATION:

Homeleads shall make best efforts to accommodate the deletion of any personal information as soon as reasonably possible. Should you wish to request the deletion of personal data, kindly submit a written request to us via either the email address or mailing address provided below. Each request will be validated and you may be required to provide some personal information for security reasons.

Homeleads has the explicit right to deny a request and provide a written explanation for the denial.

FUTURE COMMUNICATION:

If you do not wish to receive further communication from Homeleads, you may contact us at either the email address or mailing address provided below.

CONTACT INFORMATION:

Homeleads
151 Frobisher Drive
Waterloo, Ontario N2V 2C9
Tel: 1-833-463-6523
Email: [email protected]